- Do I need to own an iPad to sign up?
Your readers will need an iPad to download and use your app, but you, as a publisher, do not need an iPad to use MagAppZine.
- Can I offer subscriptions in my app?
When creating your app, you can choose whether to offer a six month or one year subscription, both, or none.
- Can my existing print or other subscribers access content in the app without paying again?
At the current time, no, but this is something we are working on for the future.
- What is a Digital Release Date (DRD)?
When you add a new issue to your app, you will choose a Digital Release Date for that issue. Digital Release Dates are every Monday, and you can choose any Monday in the future as your DRD as long as it is at least 48 hours from the time you add the issue.
- Can I publish new content daily with MagAppZine?
MagAppZine is currently not equipped for publications that would like to digitally release issues more often than once a week. However, websites that are linked to from inside the issues can be updated as often as you'd like.
- Can I display advertisements in my app?
Any advertisements that exist in the issues that you upload or on any included websites will be published within the app. Using our Links tool, you can link those ads to websites or videos, adding a layer of interactivity and usage data to your ads.
We will also soon offer iAds, Apple's digital-only ad network. You can choose to add iAds and share 50% of the incoming profit from the ads. - Can I cancel after signing up?
You can cancel at any time. Within 30 days of your cancellation, we will remove your app from the App Store.
- Will my app be published internationally?
Yes, your app will be available in every international iTunes Store (over 90 countries).
- Are MagAppZine apps available for any other devices or platforms than the iPad?
Currently, no, but we plan to expand to other platforms and devices in the future. Apple has about 85% to 90% market share of the total dollars spent on mobile apps, so it has not been justifiable to create apps on other platforms yet since users are spending 90% of their money on content on Apple devices. (source: Fortune)
- Are MagAppZine apps available on the iPhone?
No, they are iPad-only apps. Reading a full page layout on a tiny screen is a bad user experience as the text becomes unreadably small. We are working on ways to expand to the iPhone in the future, but for now it does not make sense for publishers or their readers.
- How long does it take to get my app on the App Store?
After you create and submit your app to MagAppZine, we will review and submit it to Apple within the next 48 hours or so. From there, it typically takes 3-5 weeks for Apple to approve it. We have no control over how long it will take them to review and approve your app once we have submitted it
- What happens if my app is rejected by Apple?
We take care to give you all the content guidelines that are required before you create your app. If your app is rejected, we will contact you and give you the opportunity to make adjustments to your content and re-submit for a small fee. See our Terms of Service for more details.
- Will my app integrate with Apple's Newsstand?
Yes, if you are a magazine or a newspaper, your app will be available in Newsstand unless you specify that you do not want it there, in which case it will only be listed in the general App Store.
- Will my Newsstand app have push notifications?
Yes, every time a new issue is available, your readers will be notified via push notification (unless they have disabled notifications).
- Will my Newsstand app have automatic background downloading?
Yes, every time a new issue is available, anyone with a current subscription will have that issue downloaded automatically in the background.
- Can MagAppZine apps play video or other multimedia content?
If you have a Premium App then your content can truly take advantage of the iPad format with video, audio, web content, and internal links.
- Where is the interactive multimedia hosted?
MagAppZine hosts the actual pages of the issues, but not the Links/Multimedia content. This content must be hosted elsewhere on the web, and you simply provide the URL.
- Is the multimedia content accessible in the app offline?
The pages of a downloaded issue can be read offline, but links/multimedia will be disabled while offline with the exception of page links as they do not require internet connectivity.
- Does MagAppZine honor the links I have already added in my PDF?
An upcoming release will address this and automatically load existing links into the MAZControl links tool.
- What are acceptable forms of payment?
We accept all major credit cards and require that they be kept on file for recurring payments each month.
- Are future app updates included as part of my monthly payments?
All mandatory updates are included as part of your app package. In the future we may offer optional features and updates that may have new fees associated with them, but they will always be optional.
- When am I charged for end user downloads?
At the end of each month, you will be charged for the previous month's downloads at the same time as your fixed monthly payment is charged.
- Do you offer any discounts for educational or non-profit publications?
Our prices are already so competitive that we do not offer blanket educational or non-profit discounts. However, please contact us if your organization has special budgetary needs, and we will find a plan that works for you.